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We have certain steps that we go through to test and evaluate appliances (heating and cooling, dishwasher, etc.) and systems (showers, sinks, toilets, etc.) in your new home, and we perform these steps in a certain order to ensure that no damage or injury occurs. Step one typically is a “yes” or “no” to this question: “Does it look like it will work properly?” If yes, we proceed to step two. If no, we quit evaluating that appliance or system and state the reason why it did not look like it would work properly. In our report, we will also state, “Unit not tested. Recommend further evaluation.”
This does not mean that you can simply move in and start using the appliance or the system. It means that further evaluation must be completed before the appliance or system is used. We recommend that further evaluation be completed by qualified individuals, usually licensed in their profession under New Jersey laws (plumbers, electricians, etc.). Such professionals typically will evaluate the complete appliance or system during their evaluation to make sure that it is fully functional.
Let’s use the dishwasher as an example. Under normal circumstances, this would be our protocol:
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1. Does the dishwasher look like it will work? If yes, we proceed to step two. If no; we quit testing and state the problem. This quite often happens when the dishwasher is present but the shipping and packing materials have not been removed—good appliance installation personnel will not remove shipping and packing materials until the appliance is fully installed and ready to be used. After all, if it looks like it will work, then someone might try to use it, possibly causing damage or personal injury. With shipping and packing materials still in place, it obviously does not look like it will work and people should not be trying to use it.
Subsequent steps for the dishwasher would include:
2. Is the water supply hooked up? If yes, proceed with testing. If no, quit and state the problem.
3. Is water drain hooked up? If yes, proceed. If no, quit and state the problem.
4. Is door latch working? If yes, proceed. If no, quit.
5. Is door seal present to prevent leaks? Yes or no.
6. Is door hinge working? Yes or no.
7. Is an air gap present? If so, what kind?
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